Registering Your Product with the FlexNet Connect Publisher Site

InstallAnywhere 2013

Before your installed products can receive update notifications, you must make sure that the product ID of the product in your installer matches the product code of the product on the FlexNet Connect Publisher site.

To verify that your product ID matches the product code:

1. In the Advanced Designer, on the Project page, click General Settings. The General Settings view opens.
2. In the Product Description category, find the Product ID setting, and note its value.
3. In an Internet browser, sign in to the FlexNet Connect Publisher site, and open the Products view.
4. Select the product that your installers deploy, and then click the View/Edit button. The Edit Product page opens.

Note: If your installer project’s product does not exist as a product on the FlexNet Connect Publisher site, you must first enter the product there. Remember to use the product ID from your installer as the product code.

5. On the Edit Product page, locate the product code and compare it to the product ID in the General Settings view.

Note: The product code appears right after the What is the Product Code for your product? prompt on the Edit Product page.

These values must be an exact (but not case-sensitive) match.

Tip: It is also critically important that the version number in your installer project exactly matches the version number of the product on the FlexNet Connect Publisher site. If the version numbers do not match, or are only a partial match, the check for notifications fails and the agent returns an error.

See Also